Hiring: Inside Sales and Service Coordinator, Europe

Cordoba Music Group is a leading manufacturer and distributor of acoustic and electric guitars, ukuleles, basses and musical instrument accessories. CMG’s brands include Cordoba Guitars®, Guild Guitars®, DeArmond® and HumiCase®, which are globally distributed and played by a wide range of musicians and professional artists. The company’s corporate headquarters are located in Santa Monica, CA, and with distribution and manufacturing facilities are located in Oxnard CA, Moerdijk Netherlands, and Guangzhou China.

Cordoba is seeking a talented and energetic individual to fill the position of Inside Sales and Service Coordinator. This individual will work at the Holland location as a key member of the CMG European team.

Responsibilities

  • Sales order management supporting District and Country Sales Managers. Order entry, inventory allocation, scheduling, pricing and date verification, telephone and email communication to help facilitate excellent account management.
  • Coordination of Purchase Orders for Key Accounts and Distributors (Thomann, International Distributors)
  • Coordination and communication with Quality Inspection and Operations teams to facilitate workflow to complete fulfillment of customer orders.
  • Customer service, warranty, and repair orders with Authorized Service Centers and internal teams.

Requirements

    • Excellent computer skills including MS Excel, Word, and Outlook
    • Excellent organizational skills and ability to multitask and manage details
    • Ability to follow instructions and willingness to assume responsibility
    • Excellent verbal and written communication skills in English and Dutch, written communication skills in German.
    • Excellent teamwork and follow up skills
    • Knowledge of acoustic and electric guitar definitions and terminology a plus but not required

CMG is offering a competitive salary, bonus, full medical, dental, vision, and 401K plan for a well-qualified and ambitious individual. Please send resume and compensation requirements to mbyrd@cordobamusicgroup.com with “Inside Sales and Service Coordinator” as the subject.  CMG is an equal opportunity employer.  No phone calls please.

Please note that this job specification is not intended to be a complete list of duties, and additional responsibilities may be assigned as needed.


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